Frequently Asked Questions

Everything you need to know about your Spade & Co experience.

What is the standard shipping time for my order?

Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.

Do Spade & Co products come with a warranty?

Yes, all our electronic devices include a comprehensive 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.

What is your return policy for electronics?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging and condition for a full refund or exchange.

How can I track my shipment?

Once your order has shipped, you will receive an email containing a tracking number and a link to our carrier's website so you can monitor your package in real-time.

Are Spade & Co devices compatible with iOS and Android?

Absolutely. Our smart devices are engineered to be cross-platform compatible, ensuring seamless integration with both iOS and Android ecosystems via our dedicated mobile app.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm at checkout.